Frequently Asked Questions

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6 Outdoor Pools (one is for adults only because it has a swim up pool bar), 2 Outdoor Kiddie Pools, 4 Outdoor Hot Tubs. 1 Indoor Pool, 1 Indoor Hot Tub, 1 Indoor Lazy River.  

There is one heated outdoor pool as well as our pool with the swim up bar which is heated seasonally. Our indoor pools are heated as well.  

Check-in time starts after 4:00 PM (there is someone there 24 hours). Check-out time is before 11:00 AM.  

All units at North Beach Resort & Villas have washer and dryers.  

21 Main Restaurant is open for dinner. The Seaside Café is open for breakfast. Swim up pool bar and pool side grill is available on the pool deck. North Beach Pizza Co. serves New York style pizza and offers delivery. Times vary based on season.  

Exercise room, Cinzia Spa, Shuffleboard, Corn Hole, and Giant Chess and Checkers.  

HURRICANE CANCELLATION POLICY: In the event of a pending hurricane and the Governor issues a mandatory evacuation, guests will receive a full refund. If there is not an evacuation, guests can reallocate the advanced deposit to be used as the deposit toward different stay dates within 1 year of the original reservation.  

13%  

Security Deposit: A $250 hold that is refundable at check-out minus any incidental charges during your time of stay. For locals, the $250 security deposit must be held on a credit card. Worry Free Vacation Fee: Accidental, minor, non-negligent damage to the unit. This may include but is not limited to: scratches to the wall, accidental breakage of glassware, spills, minor stains, and accidental furniture breakage. Each registered guest is protected by the worry free vacation fee and will not be obligated to pay for accidental loss or damage to the unit or its contents up to $1,000  

Your Health and Safety is of utmost importance, therefore, if the “Do Not Disturb” sign remains on your door for an extended period- of- time and we are unable to contact you, we may knock on your door and if no answer, enter your room to determine your well-being. Please understand it is not our intention to disturb guests during their vacation, however, we reserve the right to enter rooms to check on the safety and security of our guests and property as well as to perform maintenance and repairs.  

The parking garage clearance is 6.8 ft.  

We understand plans change which is why we created our risk-free cancellation and change policy. The advance deposit is 100% refundable if a reservation is canceled outside of the risk-free period.   For 1, 2 and 3 Bedroom Units: • The advance deposit is 100% refundable if a reservation is canceled up to 14 days prior to the scheduled arrival date. • Guests who do not arrive on their scheduled arrival date and fail to notify the resort of a change to their stay dates, therefore acknowledge forfeiture of advance deposit funds.  For 4, 5 and 7 Bedroom Units: • The advance deposit is 100% refundable if a reservation is canceled up to 30 days prior to the scheduled arrival date. • If a guest wishes to modify their reservation dates or accommodations, it must be done at least 30 days prior to arrival. Please note that any change to a reservation will be subject to availability and rate differences. • Reservations canceled within 30 days of the arrival date acknowledge forfeiture of advance deposit funds. Failure to show, date changes or cancellation within 30 days of arrival constitutes forfeiture.  

The resort fee covers usage of all resort amenities.  

Full size refrigerator, stove/oven, sink, microwave, pots, pans, dishes, cups, and utensils.  

Towel replacement and trash pickup are available in the oceanfront towers. If you are renting a house these services can be purchased through the front desk.  

Soap bars, bath towels, one travel size dish soap.   

Barefoot Landing, House of Blues, Tanger Outlets, Bass Pro Shop, Pirates Voyage, and Carolina Opry.  

9AM to 10PM.  

Every room is equipped with a hairdryer, iron & ironing board, and safe.  

Yes. Wireless internet is available throughout the resort.  

No. Taxis are available upon request at the front desk.  

No. Taxis are available upon request at the front desk.  

Yes there are grocery stores within a 5-15 minute drive of the resort.  

You can purchase breakfast at the Seaside Café for $13.25 each.  

Everyone in the room must be 25 years or older unless they are accompanied by their parent or legal guardian.  

All cash reservations will require a security deposit of $250 at check-in which is refunded when your stay is over. If you are paying with credit card, you can purchase the Worry Free Vacation fee of $39.95 plus tax, non-refundable, paid with your first night stay deposit.  

Parking passes are restricted to one per bedroom for the oceanfront towers parking garage. If renting a house, all parking must stay within that driveway. If you need additional parking please call the front desk at 843-315-2520.  

Myrtle Beach International Airport is 15.7 miles or approximately 27 minutes away from the resort.  

You can contact the reservations department to make changes to your reservation. If you booked through a third party (examples: expedia, hotels.com, booking.com, etc.) you have to contact them directly for any questions, changes, and cancellations.  

Yes. Free parking is available in our parking garage next to the towers. The houses will all have their own driveway/parking space.  

North Beach Resort & Villas is smoke-free. Absolutely NO SMOKING is allowed in guest rooms, on balconies, or common areas around the property. Guests may smoke in outdoor designated smoking areas only. A $250.00 cleaning fee will apply if smoking occurs within a guest’s room.  

Yes  

No.  

No. All doorways in the oceanfront condos can accommodate a wheelchair.  

Yes. The credit card used to make the reservation must be present at check-in with card holder and matching ID for verification purposes.  

All master bedrooms in the two-bedroom oceanfront condos and larger have a jetted tub.  

Yes you can. Beach chairs and umbrellas can be purchased with the lifeguard on the beach through The City of North Myrtle Beach. Prices vary depending on length of rental, please speak to a lifeguard for exact pricing.  

The closest bike rental company is the Pee Dee Bicycle Company (843-839-4657).  

Yes. Free Beach wheelchair for Myrtle beach- 843-918-1488 - They can be used from 8am to 5pm, no overnight request. They are based on availability and cannot be requested ahead of time. Large vehicles are required to transport the chairs (SUV, van, or pickup truck).  Delivery and pickup services are available and there may be an additional charge per service during the summer season. For any questions please call Beach Services at (843) 663-8600.  

No, all reservations will require a valid credit card to be authorized in the amount of $250 in lieu of a cash deposit. We no longer accept cash as a form of payment.  

No, cash is no longer accepted as a form of payment.  

You can make payments up to 30 days before your arrival date. All cards used to make payments must be presented at check-in by the card holder with matching ID.  

Yes, you may fish on the beach, but South Carolina requires a license to fish from the surf.  No license is needed to fish from a public fishing pier. Please call the city’s chamber of commerce for additional information (1800-356-3016).  

No.  

Golf carts are not allowed on property at North Beach Resort & Villas per regulations set by the homeowner association.   

An advance deposit equal to the first night’s stay is due at time of booking. The remaining balance is due at time of check-in.  

No.  

No  

Yes but they are not allowed to be brought to the beach. Please bring your own beach towels.  

Yes  

Not during the summer season, (April-August you can request with it the front desk (843-315-2520) during the off season but it is never guaranteed.  

Pack and Plays are available on a first come, first serve basis.  

No. Grills are not allowed at the resort or on the beach due to fire and environment codes.