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Frequently Asked Questions

 

Can I bring a golf cart with me while I am staying at North Beach Plantation?

Golf carts are not allowed on property at North Beach Plantation per regulations set by the homeowner association. 

Am I allowed to grill at the resort or on the beach?

No. Grills are not allowed at the resort or on the beach due to fire and environment codes.

Can I rent a beach wheelchair on my vacation?

Yes. Free Beach wheelchair for Myrtle beach- 843-918-1488 - They can be used from 8am to 5pm, no overnight request. They are based on availability and cannot be requested ahead of time. Large vehicles are required to transport the chairs (SUV, van, or pickup truck).  Delivery and pickup services are available and there may be an additional charge per service during the summer season. For any questions please call Beach Services at (843) 663-8600.

Can I fish on the beach?

Yes, you may fish on the beach, but South Carolina requires a license to fish from the surf.  No license is needed to fish from a public fishing pier. Please call the city’s chamber of commerce for additional information (1800-356-3016).

Can I rent bicycles while I’m on vacation?

The closest bike rental company is the Pee Dee Bicycle Company (843-839-4657).

Are trailers and motorcycles allowed at the resort?

No.

Can I rent chairs and umbrellas for the beach?

Yes you can through can be purchased by the lifeguard on the beach through The City of North Myrtle Beach. Prices vary depending on length of rental, please speak to a lifeguard for exact pricing.

Where can I find guest reviews for the resort?

Tripadvisor.com is a website used for guest reviews.

Is there a grocery store nearby the resort?

Yes there are grocery stores within a 5-15 minute drive of the resort.

What attractions are within a 15 minute drive radius?

Barefoot Landing, House of Blues, Tanger Outlets, Bass Pro Shop, Pirates Voyage, and Carolina Opry.

How far away is the airport?

Myrtle Beach International Airport is 15.7 miles or approximately 27 minutes away from the resort.

How old do I need to be to stay at this resort?

Everyone in the room must be 25 years or older unless they are accompanied by their parent or legal guardian.

How much is the security deposit/damage waiver?

All cash reservations will require a security deposit of $250 at check-in which is refunded when your stay is over. If you are paying with credit card, you can purchase Damage Waiver of $39.95 plus tax, non-refundable, paid with your first night stay deposit.

Can I pay my security deposit in cash?

Yes but you will receive your $250 refunded in check form in the mail within 7 days after check-out.

What is the security deposit/ damage waiver for?

Accidental damage.

Can I bring my pet with me on vacation?

No.

How do I adjust my reservation?

You can contact the reservations department to make changes to your reservation. If you booked through a third party (examples: expedia, hotels.com, booking.com, etc.) you have to contact them directly for any questions, changes, and cancellations.

Are early check-ins and late check-outs possible?

Not during the summer season, (April-August you can request with it the front desk (843-315-2520) during the off season but it is never guaranteed.

What time is check-in and check-out?

Check-in time starts at 4PM and after (there is someone there 24 hours). Check-out time is 11AM.

What is the cancellation policy?

You have 30 days prior to your arrival date to cancel and receive a full refund. Inside of 30 days of arrival you would forfeit your first night stay deposit.

Can I book a reservation without a deposit?

No. Every reservation must have the first night’s stay paid in order to book.

Can I make payments on my balance before my vacation?

You can make payments up to 30 days before your arrival date. All cards used to make payments must be presented at check-in by the card holder with matching ID.

Can I pay my balance in cash?

Yes you can but you still have to bring the credit card used to make the deposit with you. All reservations that are paid in cash will require a $100 security deposit. 

Do I need a credit card at check-in?

Yes. The credit card used to make the reservation must be present at check-in with card holder and matching ID for verification purposes.

What is included in the resort fee?

The resort fee covers usage of all resort amenities.

What is the tax percent on a room?

13%

Do any rooms have a Jacuzzi tub?

All master bedrooms in the two bedroom oceanfront condos and larger have a Jacuzzi tub.

Are cribs available?

Pack and Plays are available on a first come, first serve basis.

What room types have a washer and dryer provided?

All units at North Beach Plantation have washer and dryers.

What is included in a full kitchen?

Full size refrigerator, stove/oven, sink, microwave, pots, pans, dishes, cups, and utensils.

What housekeeping services are available daily?

Towel replacement and trash pickup are available in the oceanfront towers. If you are renting a house these services can be purchased through the front desk.

Are linens provided?

Yes

Are pool towels available?

Yes but they are not allowed to be brought to the beach. Please bring your own beach towels.

What bathroom and kitchen supplies are provided in my unit?

Toilet paper, soap bars, bath towels, one travel size dish soap. (paper towels and laundry detergent are not provided due to allergies)

Do you have handicap accessible rooms?

No. All doorways in the oceanfront condos can accommodate a wheelchair.

What amenities are included in my room?

Every room is equipped with a hairdryer, iron & ironing board, and safe.

Are roll-a-way beds available at the resort?

No

Do you offer a concierge on site?

Yes

What other amenities are offered at the resort?

Exercise room, Cinzia Spa, Shuffleboard, Corn Hole, and Giant Chess and Checkers.

What are the pool hours?

9AM to 10PM.

What water amenities are heated?

The indoor water amenities are heated.

What water amenities are offered at the resort?

6 Outdoor Pools (one is for adults only because it has a swim up pool bar), 2 Outdoor Kiddie Pools, 4 Outdoor Hot Tubs. 1 Indoor Pool, 1 Indoor Hot Tub, 1 Indoor Lazy River.

Do you have room service?

No.

Is breakfast provided at the resort?

You can purchase breakfast at the Seaside Café for $12.66 each.

What restaurants are available at the resort?

21 Main Restaurant is open for dinner. The Seaside Café is open for breakfast. Swim up pool bar and pool side grill is available on the pool deck. Times vary based on season.

Is there Wi-Fi available?

Yes. Wireless internet is available throughout the resort.

How many parking passes will I be given?

Parking passes are restricted to one per bedroom for the oceanfront towers parking garage. If renting a house, all parking must stay within that driveway. If you need additional parking please call the front desk at 843-315-2520.

What is the parking garage height clearance?

The parking garage clearance is 6.8 ft.

Does the resort provide parking?

Yes. Free parking is available in our parking garage next to the towers. The houses will all have their own driveway/parking space.

Is there a shuttle to the local attractions?

No. Taxis are available upon request at the front desk.

Is there a shuttle to and from the airport?

No. Taxis are available upon request at the front desk.

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